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Generally, with free shipping, your order is delivered within 5 - 8 business days after all your items are available to ship for non PO/APO/FPO address. It may be longer for large bulky items including furniture. Please note that there will be an additional 1 to 3 days of handling time after placing successful orders. Canceling items, combining orders, or changing your shipping address might affect your order's free shipping eligibility. Please read our detailed Shipping Policy here.
Returning Item :
Returns (regardless of reason) need authorization. Any returns due to buyer's remorse must be in the original package in re-sellable condition, returned within 14 - 28 days (depending on the item) of receipt and returned at buyer's expense. Refund will be given once package received back at the warehouse and determined in good condition. Please note that shipping fees for large items including furniture will not be refunded.
Customers are responsible for return shipping costs.
Certain items cannot be returned, exchanged, or canceled, including: personalized items, Custom or Made to Order Furniture, items purchased as final sale, store floor samples, live botanicals, cut yardage of fabric, and items used and/or damaged through normal wear and tear. Shipping charges are not refundable. Other restrictions may apply.
Return/Exchange reasons can be and limited to:
- Item not Received: Your ordered item never received due to the reason it may got lost during shipment.
- Item not as Described: If your received item is different with what you ordered in respect to it’s color, type, size, and material. Please note that you need to provide the proof in this case.
- Received Item is Damaged: If you received your item is damaged, or faulty, you can apply for return. Please not that you must have a video proof of unboxing of your parcel as a proof.
Also, We ask that you don’t use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.
Shipping & Handling charges are non-refundable. Also, customers are responsible for return and exchange shipping costs. Please note that our offer of Free Shipping does not cover shipping costs incurred for returns or exchanges. These costs will apply to all products, including those initially shipped for free, and will be as outlined in our Shipping Rates & Policies page.
Please read our detailed Return/Exchange policy here.
To initiate a return, please email us at [email protected]. Our dedicated support team will assist you promptly.
SAH Creatives Customer –
5.0 out of 5 stars
Best Christmas gift!
Bought this for Christmas for my little one, & she loved it! Assembly took about 1 hour.Taller than my 5 year old!
One person found this helpful
Janelle Barlament –
4.0 out of 5 stars
Great quality
I would give 5 stars except the directions to put together were not great. Make sure you look at pictures on here to help. It took 1 hour to assemble.
One person found this helpful
mr –
4.0 out of 5 stars
nice dollhouse
for the price i couldnt go wrong. i ordered 3. however, one box i opened had a slight mold issue. customer service was great. they replaced it. however, when opening the “new” box, it was apparent after taking out the parts that this was a returned item from someone else that they sent me. i needed it quickly at that point for a gift so i just kept it.once it was put together it was beautiful. still….it was a “used” item no doubt.
One person found this helpful
brent frederick –
3.0 out of 5 stars
Difficult to assemble
It’s a nice house, but was very difficult to put together. The tools necessary to put together we’re not included and sometimes aren’t easy to fit together. It’s nice that it’s together though
Lashika –
4.0 out of 5 stars
Not easy to install
Great product
Jennifer –
5.0 out of 5 stars
Perfect!
This dollhouse is perfect! Our three year old loves it so much! Husband and son out it together Christmas Eve and it went pretty smoothly after getting off to a rough start! Please do yourself a favor and download the app for instructions before you do anything else. It’s tells you about the app on the paper instructions but not very prominently. Once I read the reviews after the rough start, I told them about the app other reviews mentioned and it was easy to put together from there. I would recommend an electric screwdriver. We only had a manual one and a drill that stripped a screw leaving a lose panel. But overall the quality is excellent and easy to put together…with the app!! It’s also very tall so will gets lots of use as our daughter grows!
One person found this helpful
SAH Creatives Customer –
5.0 out of 5 stars
beautiful
nice
One person found this helpful
Maria o. BlanquetMaria o. Blanquet –
4.0 out of 5 stars
Esta grande
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Me encantó
One person found this helpful
A –
5.0 out of 5 stars
Look at photos
We love this house. 6 months of constant use here. Directions could be better. I screwed up a few times putting things in the wrong direction. So – advice – is to look at these photos during process so you know which way they go. If I wouldn’t have screwed up a few times I would of had this thing done in less than an hour
One person found this helpful
CManahanCManahan –
5.0 out of 5 stars
Download the app!
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This is an adorable, huge dollhouse and I love it! Bought it for my grandkids who are at this time much too small to enjoy it. This piece of furniture will last for years! If you’re thinking about purchasing this for your littles, notice in the pictures posted that toddlers can’t even see the top level. I may or may not have bought this for me.. 🤣 I downloaded the app which provided 3D pictures to assemble. I highly recommend assembling with it, if I didn’t have it, I think that I would’ve been lost. All in all this is a great set with cute furniture! I’m still looking for a family to live in the home.. Thinking about the Calico Critters as a different family could be in each room but not sure if they’re big enough. (Update American Girls mini was a good size and I went with them). Last word is that the circular shape thing is a cake. I looked high and low trying to figure out where it belonged, until I noticed a picture of it in the reviews sitting on the table. Thank you for a beautiful piece our family will enjoy it for years!
5 people found this helpful
CC Mom of 6 –
5.0 out of 5 stars
Great Dollhouse!!
I love this dollhouse! We gifted it to our 5 year old a few weeks ago and she loves it too. It’s just the right size for her and perfect for her dolls. This house was super easy to install, I did it alone. Our other kidkraft dollhouse our 11 year old has was a nightmare to put together, so I for sure have a reference point. It comes with super cute furniture, though it is a bit plain. The best part is I only paid 61.00 plus tax for it used in excellent condition! I would say this is a great option to save a lot of money on toys your kids will love that are generally more expensive. This is one of my favorite kidkraft purchases yet!
2 people found this helpful
KT –
5.0 out of 5 stars
Adorable
First of all it’s adorable but I also had issues with it being damaged. The floors were warped. SAH Creatives sent a new house and I returned the other one. My point is don’t wait to the last minute to put together. I didn’t because I read other reviews with issues. I wanted to put it together to take to my granddaughters house.Directions were a bit confusing at first. I think the hardest part was figuring out which was the first two pieces to put together! Everything is clearly marked. I just pulled up the color picture of what I ordered and used that to follow along. Don’t tighten the level you’re working on until everything Is lined up.I put it together by myself. A drill driver will make it go after if you have one and a stubby screw driver helps.Big hit with my 4 year old!
7 people found this helpful
Oktavia Williams –
5.0 out of 5 stars
Very Cute House
Very cute house. Took me a while to put it together because the instructions just showed pictures instead of word instructions. I received the living room table, but the top of the table was missing. Everything else was good. Daughter loves the house.
2 people found this helpful
Tina M Leistner –
5.0 out of 5 stars
Absolutely beautiful
Although directions were a bit difficult , we got it put together,and its so much nicer than it looked in pictures.Grand daughters love it. Furnature is adorable and theres plenty of it. Seems very well made,not cheap plastic.
2 people found this helpful
DanyellDanyell –
5.0 out of 5 stars
Great customer service ***UPDATE ***
My 2ed doll house form kids kraft 1st on had all the little accessories was missing so I pack it up and sent it back witch is a huge hassle in it self . The doll houses are not light each house is at less 50lbs . And I got a bad back already but it was for my baby girls Xmas gift so I pull through it . Reorder a different one and now everything there but all the main platform bords are twisted like and of course I did not even notice I was in the process of painting and tapping them off when my husband notice it . And told me I was so upset I already started painting this and through out the box mind you I been working on painting and tape off for last few day as I’m busy and only had a few minutes here and there to work on it. So now I’m screwed and out of luck there’s no way I can make this work and because I already started painting it I’m sure they would not take it back anyways . Not to mention the hassle of packing it all back up and getting it to a ups store. I’m so upset this was a main gift for my little girl . I was putting my own little touches on it for her it was supposed to be a gift of love. .. with moms hard work of making it just what she was wishing for . … so after I had a anxiety attack and broke down crying for 20 min only thing I can do is share my experiences with you all . I try my best to show I’m photos but it dose not show how truly bad the bowing is. In person there’s no way of fixing it ….I’m going to have one said little girl Christmas morning 😔 😢 😡 ***The doll house would of been a 5 🌟 if bords was straight…..kidskraft please fix this problem and make it right im struggling mother and can afford to waste money on unusable doll houses…. I will update if they fix the problem…***UPDATE ***I reach out to kid kraft customer service and was able to provide proof/photos of damaged and proof of sale and was told I would be ship replacement parts via FedEx.I have not got the replacement part yet but when I do I will update againMy plan is to customize this doll house for my 10 year old daughter for Christmas 🤶
14 people found this helpful
TD in Tasmania –
5.0 out of 5 stars
Got it for my niece and she loves it
This is great. Well built with cute furniture. My niece can spend hours playing with it.
One person found this helpful
Alexandra K. Sebai –
5.0 out of 5 stars
Good quality!
Good quality!
One person found this helpful
SAH Creatives Customer –
4.0 out of 5 stars
missing a part, check your items
missing a part
Brian Linton –
4.0 out of 5 stars
Very sturdy
It took a while to build. The furniture was a nice addition
Vicz –
5.0 out of 5 stars
Linda casa
El producto llegó sin ningún inconveniente, a mi hija le encantó, es bonita y resistente
One person found this helpful
Tina movie buff –
5.0 out of 5 stars
Christmas deal
I got this for the super deal of 37.99. I actually figured it was a mistake and the order would be cancelled. But I received it before Christmas. This is to keep at my house for my granddaughters to play with when they visit. I would have paid this much for a used house so I was thrilled with this new in the box. Everything was in great shape and my son in law didnt have any issue putting it together. I’ve seen prices on this all over the place. Well worth more than I paid.
Benoit PowellBenoit Powell –
5.0 out of 5 stars
Very nice dollhouse
I was very hesitant to get this house since there were quite a lot of people complained about how cheaply it was or they were sent the broken box, missing parts,… Since it was on special deal, I gave it a try. The box came in perfect condition, easy to assemble, and looks study enough. Parts of it are real wood, parts of it are partical board. I have no complaints about it. We took a little more than 30 mins to complete it, and then move it to another room for our kid. It looks great! I bought it $38 bucks. What a deal!
5 people found this helpful
Sumeet Kaur –
5.0 out of 5 stars
So Big and beautiful
It’s so Big and beautiful Doll house . Quality is so good . My daughter loves her new doll house so much
joe mode –
4.0 out of 5 stars
Arrived with poor instructions , damaged furniture even though packaged ok
It’s big and I know she will like it , bad instructions , took longer then expected . Furniture for the doll house came in damaged beyond repair .looks sturdy … wish the furniture for it would have made the shipment
susan kirk –
5.0 out of 5 stars
USE BILT 3D APP TO ASSEMBLE
So this doll house is awesome and even better because I got it for 38 dollars. The one problem is the set up. The instructions do not make any sense they are too vague. So I downloaded this app called BILT that has a step by step 3d thing to show how to build the house. my fiance was able to set up this house so easily with the app but I dont think it would of been set up right if we didn’t find that app. So make sure you use it!!
3 people found this helpful
Mercedies Garza –
5.0 out of 5 stars
Really good doll house
This is huge and perfect for kids who like to play with dolls.
Jennifer Reed –
5.0 out of 5 stars
Excellent value for childhood memories
This dollhouse is absolutely beautiful! I have boy/girl twins, 3.5 years old. They both play with the dollhouse together for hours every day. We use standard Barbies. After the twins go to bed, I stage the house for a different event each night so that when they wake in the morning, they’re excited to see what’s happening at the Barbie house. And I’m not gonna lie, I think I have just as much fun with it as they do!
SAH Creatives CustomerSAH Creatives Customer –
5.0 out of 5 stars
Just buy it!
I found this dollhouse for the Black Friday deal and it was 100% worth it!!! It seems to be in great condition and couldn’t believe the price for how much wood the dollhouse had/ how big it is. A normal dollhouse like this (with the furniture that it included) would be easily over $150.00. It only took about 1.5hr to put the actual dollhouse together and all but one piece of furniture was already put together. I added the strip of light for fun! Just buy it. Seriously.
2 people found this helpful
Ali Mansoor –
5.0 out of 5 stars
Dollhouse
Great product ! My daughter loves it!
Sharon –
5.0 out of 5 stars
Large dollhouse
My three year old granddaughter loved this for Christmas. It’s big, colorful, and fairly sturdy although the floors and walls are made out of some kind of hard board. I would purchase this again.
armando ruiz –
5.0 out of 5 stars
My daughter loved it
It took me around 30 mins to build it. The extra accessories pieces that it comes with it are well build. Overall is and okay product is pretty big. My daughter is 3yrs old n is almost twice her height and she loved it.
3 people found this helpful
Rita T. Heeter –
5.0 out of 5 stars
Great product for kids 2-8
This is a Christmas present for my grand kids. They love it and the youngest (2 yo) can play with it as well as the 6 year old. They each rearrange the furniture on the levels they can reach and seem to love it. It seems very well made, easy to assemble although it took about 2 hours to get it right. The labeling and instructions leave a bit to be desired, since the instruction booklet only shows the shape, rather that which way the orientation should go. Each of the first 5 pieces must be oriented correctly for the next few pieces to have the right design matching. It is too easy to get pieces upside down or right /left confusion. The good news is you can disassemble those pieces, with minimal effort and figure it out.. The hardware was clearly marked and segregated by type of screw and where each went. In addition, it had a separate packet of “extras” so if you strip one, you have a replacement. The fit and finish , in my opinion, was great. I would definitely recommend this product.
3 people found this helpful
Stephanie Nicole –
5.0 out of 5 stars
Love it!
This was a Christmas gift for our 2 and a half year old and it was a great gift!! Our one year old also likes playing in this house!
One person found this helpful
M. Adams –
5.0 out of 5 stars
Great dollhouse-Terrible instructions!
Good news: this dollhouse is fantastic! It’s sturdy, the furniture and back ground room and furnishings adorable (it comes with a beachfront view), and my 4 year old daughter was overjoyed to receive it as a Christmas gift! This house will provide her with years of imaginative and dramatic play!Bad news: the instructions are terrible! We had to set it up and take it apart several times to figure out which room goes where because this wasn’t labeled and there is no picture on the box! My advice: look at the picture on SAH Creatives or the company’s website BEFORE tackling this project to head off any confusion and concerns! And a power drill will definitely be more gentle on your wrists!Overall assessment: definitely worth the assembly hassle to see the joy on her little face when seeing this beautiful dollhouse! But the manufacturer should do better by its customers by providing better instructions!
Beth –
4.0 out of 5 stars
Pretty Decent dollhouse!
Bought this on sale for a great price! Assembly was fine. Bottom corner of the dollhouse had a big split in it near the screw hole.. Will probably fill with wood glue in the future. Then the top portion wasn’t square so the screw holes didn’t line up– utilized my husband’s man strength and we were able to line it up enough to put it together. If I had tried assembly before Christmas Eve I would notice the flaws sooner, ah well. My little lady loves it!
nicholas romeo –
4.0 out of 5 stars
directions
When put together it looks great but the directions for me was a nightmare. I had no pictures to go by since the directions only gives u what number part goes where, but the problem is u don’t know which way the picture is supposed to go. I had to take it apart several times because of having one of the parts backwards. I finally took a picture with my camera on my computer and then I finally got it right after looking at the picture on my cell phone
P. Shaw –
4.0 out of 5 stars
Big, fun for the grandkids
Like the size and durability, especially for the price. Did not like the assembly instructions. They were hard to follow to get the right walls oriented correctly. You had to see the nuances in the drawings to get it right, which we did not several times. If done correctly, the room walls are nice. Furniture is so-so, and make sure you have dolls on hand to fit it when assembled.
Rebecca C.Rebecca C. –
5.0 out of 5 stars
Beautiful Dollhouse!
My 4 year old daughter and I ADORE this KidKraft Dollhouse! It was quite easy to assemble, I would say took no longer than an hour or hour and a half to put together.Furniture that’s included is already assembled, one complaint is that two furniture pieces were crushed, and one was chipped a bit, but one phone call to KidKraft later, and those replacement pieces are on their way in the mail!Another couple “complaints”, of sorts, is that the bed isn’t long enough for a 12″ Barbie doll, as you can see in the pics, Ken’s feet are hanging off the bed and his head can’t lay on the pillow either. However, most of the time she uses the bed like a BUNK BED, and Ken fits just fine on the “TOP BUNK”! lol Then there’s the bathtub, as you can see in the pics, Barbie can’t fit in the tub either, however Chelsea and her friend fit beautifully. Wished they made Barbie and Ken like they did in “my day”, their legs bent at the knees! If her dolls legs could bend their knees I’m certain they would fit in both the bed and the bathtub. The kitchen only comes with a sink/cabinet, but I was able to find a kitchen set that FITS PERFECTLY! As you can see in the pics, we’ve spread the kitchen out into 2 rooms, but they do all fit in just the kitchen room, but are unable to open all the doors when we did that. We decided to put the kitchen sink in the bathroom instead and that worked out beautifully.The nursery room isn’t tall enough for Barbie Mom/Dad to stand upright, but works great as a playroom for Chelsea and her friend.Overall we are VERY HAPPY with this almost all WOODEN dollhouse. Great price, great quality, compared to “Barbies Dream House”, which is all plastic and from reviews I read is always coming apart. This dollhouse is sturdy, HUGE, beautiful rooms, lots of surprising details on all floors, porch ceilings and walls, inside and outside side walls, no decoration on the backside. Would dare to say this is heirloom quality and, if taken care of properly, could most definitely be passed on to the next generation. Also comes with a safety device, to attach to a wall in your home, so it won’t tip over and fall on the child.Thank you SAH Creatives and KidKraft for a wonderful buying and playing experience!
40 people found this helpful
JessicaJessica –
5.0 out of 5 stars
Amazing
Got a great deal on this and waited a few months to give it to my girl for her birthday. This is an AMAZING DOLLHOUSE. I put it together myself and only made 2 mistakes since the instructions were super clear at those steps but it was easily fixed. My daughter loves this and it is HUGE. Great product and great quality. Highly recommend.
2 people found this helpful
KendallKendall –
5.0 out of 5 stars
WOW! Amazed at the quality!
Easy to assemble. Unbelievably good quality. HUGE! My daughter was amazed and LOVES it. It’s been a few months and it’s still in perfect condition. They thought of everything, even the screws for the roof are blue to match the “roof tiles”. In the future I will buy their products again. I’m thrilled with this purchase.
2 people found this helpful
Haylee Pletcher –
5.0 out of 5 stars
Very sturdy! Great size
It was very simple to assemble, the pieces are very sturdy but are also light weight! My daughter loves hers so much! It’s taller than she is and she’s an average size 5 year old. She plays with it every day! It is a great purchase
Kindle CustomerKindle Customer –
5.0 out of 5 stars
The best Christmas present!
We bought this for our almost 3 year old for Christmas and she has been playing with it non stop since! She’s extremely tall for her age, and as you can see this dollhouse is very big in size. Very sturdy material, love the wooden furniture, but the instructions could be better. We put on a few pieces upside down but they were easy fixes. Using our drill made it 10x easier. I can’t recommend this house enough!
Morgan B.Morgan B. –
5.0 out of 5 stars
Adorable Dollhouse
I was shocked at the size of this dollhouse. My daughter is 6 and you can see side by side just how tall it is! I assembled it myself in about an hour. Power tool recommended but I don’t own one so I did it all with a screwdriver which worked fine. My daughter loves it and mom is happy with this purchase
Dontreal H.Dontreal H. –
4.0 out of 5 stars
Nice dollhouse for the price
Gave this as a gift to my daughter for her birthday. Was not very hard to put together but I did use the app and instructions together. A power drill also makes it easier to put together using a manual screwdriver got old fast. Only thing I didn’t like was some of the holes didn’t line up so if I couldn’t get a screw in I just keep it moving and made sure the one’s I did screw in were secure. Also the dollhouse furniture that came with it is very nice and expensive looking.
9 people found this helpful
Jessica –
5.0 out of 5 stars
The best gift and HUGE!
One hour assembly and it is HUGE! It is taller than my 3 year old and absolutely beautiful! It is sturdy and very well made and one of the best gifts we’ve ever given. I know it’s not an antique, but I would love for this to get passed down through the years as it is so lovely.
Gina SceGina Sce –
5.0 out of 5 stars
Great Doll House
Bought this for my daughter for xmas. Snagged it for $37.50. Couldn’t believe the price was that low for something so nice. Took about 45 mins for me and my husband to build this. It’s pretty big my daughter is almost 4 and this is taller than her…lolMost houses like this sell for close to $200 and I definitely didn’t want to spend that amount.
Wendy Ramirez –
5.0 out of 5 stars
My daughter loves it
This house came on time and it was super cute. It took me about an hour 15 mins to put it together. I followerd the 3d instructions took my time so i wouldnt mess up. Im sure others will take less or more time assembling it but thia is what it took me. The furniture is super cute and made of wood. I would love to purchase more furniture for the house if possible.
merridith G. ,CNA/HHA retired –
4.0 out of 5 stars
Give yourself more time than you think to put it together.
Love love love the Black Friday price!!Just what Wanted from Santa.
alicia alicky –
5.0 out of 5 stars
Excited
I bought this while it was on sale briefly for $37. My baby is a month old so she won’t even be able to use it for a couple years but I had to jump on it. So it’s not put together so I don’t know how it will turn out but I’m excited because the box is huge and heavy so it’s probably nice and sturdy when put together.
SAH Creatives CustomerSAH Creatives Customer –
5.0 out of 5 stars
Happy daughter
I am inpressed by the instruction manual as all the parts were labslex with a small sticker number. It took me and my husband a little bit over an hour to set it all up without the kids running around. Seems sturdy, looks very pretty and the regular size barbie dolls fit. I think my daighter will love i