How can we help?
At SAH Creatives, we are committed to providing you with the best customer support for all your home and lifestyle needs. Whether you have questions about our products, need assistance with an order, or require technical support, our help center is here to guide you. Browse through our FAQs, and our policies, or contact our team for personalized assistance. We’re dedicated to ensuring a seamless experience for our customers, so you can focus on creating a home you love.
Why Choose Us?
At SAH Creatives, we go beyond just selling furniture—we help you create spaces that reflect your unique style and personality. With a carefully curated selection of premium pieces, personalized customer support, and a passion for design, we’re here to make your home feel truly special. When you choose us, you're choosing a brand that values comfort, creativity, and customer satisfaction above all.
Frequently Asked Questions
We’re building a community for design-conscious individuals like you who value quality, style, and a more personal shopping experience.
At SAH Creatives, we go beyond what's listed on our website. If there's a specific piece you’ve been dreaming about that you can’t find in our store, just let us know — we’ll do the legwork to source it for you and have it delivered right to your doorstep.
You're not just buying furniture — you’re becoming part of a space where high-end taste meets personalized service. Welcome to a place where your vision matters.
The SAH Reward Program is our way of saying thank you. With every purchase you make, you earn reward points equal to the product's price — and those points turn into real savings on your next order. For example, 10,000 points = $1,000 off! Points are added automatically, there's no sign-up needed, and you can even combine them with other promotions. It's simple, rewarding, and made just for you.
To place an order, simply browse our website, select the items you want, and add them to your cart. Then, proceed to checkout and follow the prompts to complete your purchase.
We accept a variety of payment methods, including credit and debit cards, PayPal, and other popular online payment options. You can choose your preferred method during checkout.
Yes, we offer international shipping to many countries. You can contact our sales team to know more about out International Shipping Program.
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Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery.
We often run special promotions and discounts. Keep an eye on our website, subscribe to our newsletter, or follow us on social media to stay updated on our latest offers.
We offer 30 days return policy with full refund within 7 days after you raise your return request.
You can request a order cancelation/return by visiting your account page.
Simply click the Account tab on the menu bar, find the item ordered, click the cancel button corresponding to that item, enter the valid reason for cancellation, and hit cancel. After that, we will review it and release your money if it is deemed valid.
If you still found any issues, simply contact us.
If you encounter any issues with your order, please don't hesitate to contact our customer support team. We're here to help and resolve any concerns you may have.
You can update your account information and password by logging in to your SAH Creatives account and navigating to the "My Account" or "Profile" section.
Yes, we offer customization or personalization for certain products. Please contact our sales team for more detailed information.
You can reach our customer support team from this page or by visiting the "Contact Us" page on our website, where you'll find our contact information and a contact form. We strive to respond to inquiries promptly.
Our shipping times and costs vary depending on your location and the shipping method you choose. You can find detailed information on shipping options and estimated delivery times during the checkout process.
Yes, we offer gift wrapping services for many of our products. During the checkout process, you can select gift wrapping and include a personalized message for your recipient.
We are committed to sustainability and eco-friendliness. We make every effort to source environmentally responsible materials and minimize our environmental impact. Look for specific product information in the product descriptions.
In the rare event that your order arrives damaged, please contact our customer support team immediately. We will arrange for a replacement or refund and assist you in filing a shipping insurance claim if necessary.
Orders can be canceled or modified if they have not yet been processed for shipping. Please contact our customer support team as soon as possible to request changes or cancellations.
Yes, we have a loyalty program that rewards our repeat customers. You can earn points with each purchase and redeem them for discounts on future orders. Check our loyalty program page for more details.
We take data privacy and security seriously. We use industry-standard encryption and safeguards to protect your personal information. You can learn more about our data privacy practices in our privacy policy.
