Name: Castelo Lounge Chair
Brand: Made Goods
SKU: MGMG CASTELO LOUNGE CHAIRM
Availability: InStock

Description

Castelo Lounge Chair: Rustic Charm, Timeless Elegance with Comfortable Wrapped Exterior

Immerse yourself in rustic charm and timeless elegance with the Castelo Lounge Chair. Its weathered natural teak exudes a classic appeal, while the wrapped exterior beckons you to relax in its comfortable embrace. Upholstered in our exclusive Alsek White fabric, this lounge chair seamlessly blends style and durability. Elevate your outdoor living space with the Castelo Lounge Chair, a testament to both comfort and sophistication.

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Brand	Made Goods

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Shipping & Return

FREE Shipping with 30 Days Return Window

At SAH Creatives, we are committed to providing efficient and reliable delivery, and return services for your order. If you are having any questions regarding our policies, please send us an email at support@sahcreatives.com.

Shipping Policy:

We offer free shipping on thousands of pieces of furniture, lightings, and other furnishing items, with an estimated shipping time of 2 - 7 business days.

Expedited Express Shipping: We are happy to offer expedited shipping options on this products; please contact us for details.

Order Processing Time: The processing time for your order is 1 - 2 business days.

Return and Exchange Policy:

Thirty-Day Return and Exchange Policy: If you experience any quality issues with the product, please feel free to contact us within thirty days of receiving your order.

Return Shipping Costs: We will cover all shipping costs if the return is due to a product quality issue. However, if the return is based on personal preference, the shipping costs will be the responsibility of the customer.

Refunds: Refunds will be processed within 5-7 business days after we receive and verify the returned package.

Please refer to our Shipping & Refund Policy for more details.

FAQ

Frequently Asked Questions

Why SAH Creatives?

We’re building a community for design-conscious individuals like you who value quality, style, and a more personal shopping experience.

At SAH Creatives, we go beyond what's listed on our website. If there's a specific piece you’ve been dreaming about that you can’t find in our store, just let us know — we’ll do the legwork to source it for you and have it delivered right to your doorstep.

You're not just buying furniture — you’re becoming part of a space where high-end taste meets personalized service. Welcome to a place where your vision matters.

How can I cancel an order?

To cancel an order, please contact us as soon as possible. Cancellations can only be made before your order has been shipped. Once your order has been dispatched, we are unable to cancel it.

You will receive a shipping confirmation email once your order has been sent out. If your order has already been shipped and you no longer wish to receive it, you may still contact us to arrange a return after the package is delivered.

Thank you for your understanding! If you have any questions, feel free to reach out to our support team.

After I receive the order, can I return it if I don’t like it?

Yes, you can return a product if you're not satisfied with it. To do so, you’ll need to ship the item back to our designated return address at your own expense. Once we receive the product and confirm that it’s in its original condition, we will begin processing your refund.

Please note: The refund will cover the product price only. Our original shipping cost will be deducted from the total refund amount.

If you have any questions or need help with the return process, feel free to contact our support team.

Do you replace parts damaged during shipping free of charge?

Yes, we offer free replacement parts for any items that are damaged during shipping or have manufacturing defects. To process the replacement, we kindly ask that you provide photos or videos clearly showing the issue. This helps us verify the problem and ensure a quick resolution.

If you experience any issues, please contact our support team—we're here to help!

How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Are there any discounts or promotions available?

We often run special promotions and discounts. Keep an eye on our website, subscribe to our newsletter, or follow us on social media to stay updated on our latest offers.

What should I do if there is a problem during installation?

We recommend checking all parts of the fixture at least one week before your planned installation to ensure everything is complete and in good condition.

Our fixtures are designed for easy installation and can typically be installed by a qualified electrician. However, if you encounter any issues that you’re unable to resolve during the installation process, please don’t hesitate to contact our customer support team for assistance.

Important: Please avoid using force or attempting repairs without proper guidance, as this could cause damage. We're here to help you find the best and safest solution.

I have a high ceiling. Can I customize the length of the rods or cord?

Yes! If you have a high ceiling, we recommend confirming the required rod, cord, or chain length with our customer service team before placing your order. Many of our fixtures offer customization options to better suit your space.

Feel free to reach out—we’re happy to help ensure the fixture fits your ceiling height perfectly.

I am a designer/contractor and need to buy a large quantity of products. Can I get a trade discount?

Yes! We offer trade discounts for designers, contractors, and professionals purchasing in bulk. Please contact us at support@sahcreatives.com with your project details, and our team will provide you with exclusive pricing and more information.

We look forward to working with you!

How can I get in touch with your customer support team?

You can reach our customer support team from this page or by visiting the "Contact Us" page on our website, where you'll find our contact information and a contact form. We strive to respond to inquiries promptly.

Warranty

Shop with Confidence – 1 to 5 Years Manufacturer Warranty

At SAH Creatives, we strive to offer high-quality products from trusted manufacturers. As part of our commitment to customer satisfaction, we pass on the manufacturer's warranty for all eligible products to ensure you have the protection you need.

Warranty Coverage :

The warranty coverage provided is directly from the manufacturer and typically covers:

Defects in materials or workmanship
Manufacturer-related issues

This warranty does not cover:

Normal wear and tear
Damage resulting from misuse, improper installation, or accidents
Environmental damage (e.g., exposure to water, extreme temperatures)
Unauthorized repairs or alterations

Warranty Period :

The duration of the warranty depends on the manufacturer and the specific product. Warranty periods typically range from 1 year to 5 years from the date of delivery. Please refer to the product's manufacturer warranty terms or contact our customer service for detailed information.

If you have any questions or need assistance with your warranty claim, our customer service team is happy to help!