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Returning Item :
Returns (regardless of reason) need authorization. Any returns due to buyer's remorse must be in the original package in re-sellable condition, returned within 14 - 28 days (depending on the item) of receipt and returned at buyer's expense. Refund will be given once package received back at the warehouse and determined in good condition. Please note that shipping fees for large items including furniture will not be refunded.
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Certain items cannot be returned, exchanged, or canceled, including: personalized items, Custom or Made to Order Furniture, items purchased as final sale, store floor samples, live botanicals, cut yardage of fabric, and items used and/or damaged through normal wear and tear. Shipping charges are not refundable. Other restrictions may apply.
Return/Exchange reasons can be and limited to:
- Item not Received: Your ordered item never received due to the reason it may got lost during shipment.
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- Received Item is Damaged: If you received your item is damaged, or faulty, you can apply for return. Please not that you must have a video proof of unboxing of your parcel as a proof.
Also, We ask that you don’t use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.
Shipping & Handling charges are non-refundable. Also, customers are responsible for return and exchange shipping costs. Please note that our offer of Free Shipping does not cover shipping costs incurred for returns or exchanges. These costs will apply to all products, including those initially shipped for free, and will be as outlined in our Shipping Rates & Policies page.
Please read our detailed Return/Exchange policy here.
To initiate a return, please email us at [email protected]. Our dedicated support team will assist you promptly.
Padgett Ward –
3.0 out of 5 stars
Three Stars
These are cute and easy to store but after time, show irregularities in color due to water stains.
Shawn –
4.0 out of 5 stars
Das ist gut
Exactly as described.
PNWPNW –
5.0 out of 5 stars
Beautiful craftsmanship. Great for the price!
These are just lovely. When I opened the box I realized what an amazing price I got! These look way more expensive . Very nice quality, they’re really hand made. And they match my furniture, win!!
Katey911 –
3.0 out of 5 stars
These are a little small, and the ridge at …
These are a little small, and the ridge at the top means you have to get a glass right in the middle or it might be lopsided.
Customer –
3.0 out of 5 stars
nice design, but some of the coasters are lopsided
nice design, but some of the coasters are lopsided…definitely makes it hard to set down a drink that needs to be level when the coaster is tilting back and forth.
DNAngel –
5.0 out of 5 stars
So far so good.
Just received these and was a little concerned because of the previous review….They fit a can soda without any issues with space to spare.The only thing I am a little upset about is one of them is larger than the others….not sure if this was meant to be but I rather enjoy these cute coasters.
Lynn Aguero –
5.0 out of 5 stars
Beautiful coasters.
Love these. I’ve received many compliments on these coasters. The natural wood fit beautifully with my decor.
Alan T –
4.0 out of 5 stars
Really cool but get wet and seem to be getting affected …
Really cool but get wet and seem to be getting affected by the moisture. holding up OK. They look really nice.
Kate Haruch –
3.0 out of 5 stars
Should’ve read the dimensions…
The coasters are nice, but so small that they barely fit a coke can on top. Way too small.
Beatrice Alisauskas –
5.0 out of 5 stars
Beautiful
Better the what I expected for the price. So far they are holding up well and keeping the rings off my coffee table!
Jeff Yeakle –
3.0 out of 5 stars
My slong is long
Imagines fade quickly
Steven L. Peterson –
3.0 out of 5 stars
I thought they would have been a better quality which I would have paid more for
I thought they would have been a better quality which I would have paid more for. Not quite what I expected.
Indra Sian –
2.0 out of 5 stars
Garbage
Wore down. Didn’t absorb water and the quality is awful. If I could return it I would.
Doris J. Hernandez –
5.0 out of 5 stars
Nice
They are nice but a little smaller than I expected them to be.
lovedit –
4.0 out of 5 stars
Very nice
Very nice
KMcc –
3.0 out of 5 stars
Three Stars
Not good for drinks that “sweat”. They end up sticking to the glass and the water falls everywhere
Nyca –
5.0 out of 5 stars
These coasters are lovely.
I ordered these coaster for a decorating client, and they worked perfectly in her home that has all-wood floors and other craftsman details. The coaster holder is also very attractive, and it’s a nice little knick-knack to display on a desk or side table.
Jordan –
3.0 out of 5 stars
Three Stars
Runs a little too small for my taste but they still look very cute
foster cat home –
2.0 out of 5 stars
Too small
They are very pretty, but WAY to small. If I put a soda can on them in the summer, the condensation will end up all over the table. If you are using them exclusively for smaller glasses then I’d give then 4 stars.
9 people found this helpful
dwilliams89 –
5.0 out of 5 stars
Love these coasters, they are fantastic!
Finally — coasters my toddler cannot break! They go perfectly with our living room decor and are incredibly durable. They look so nice for the price and they do what coasters are meant to do so I cannot complain!
LawdBlackadder –
4.0 out of 5 stars
Good for the price
Good quality for the price and nice design.
Amy M –
4.0 out of 5 stars
Work
Water wears wood and design down. Sweat drips off onto table.
Tracie’s Place –
4.0 out of 5 stars
Not cheap looking
These go nice on my coffee table
Brandon McDonald –
5.0 out of 5 stars
Adorable! – But the packaging it arrives in isn’t
I purchased these for a bridal shower guest gift thinking it would make a great universal gift. They do in fact, look like a great product! I wish that they would’ve arrived in a cuter box so it didn’t look like I was just trying to get rid of something I had laying around the house as a giveaway shower gift. So I’ll need to figure that out.
Milieu –
4.0 out of 5 stars
Beauty but baby sized.
These are beautiful, well-priced coasters. My reason for four instead of five stars is that if you like a big mug of iced tea, or a large anything, the coasters will not help you because they are smaller than most.
4 people found this helpful
Edward Barocela –
4.0 out of 5 stars
A Little Soggy
I like these, but a sweaty glass will make the wood feel soggy.
Chula M.Chula M. –
4.0 out of 5 stars
Pretty Coasters. Great Value.
Absorbent. Attractive. Great Value.
TrueCrimer –
3.0 out of 5 stars
Too small
The coasters aren’t large enough to cover the base of any of my glasses so they really don’t provide protection for my tabletop.
Penneyeddie –
4.0 out of 5 stars
These are beautiful however they are a bit small
These are beautiful however they are a bit small, I didn’t pay enough attention to the description or I would have selected a different set. I will use these for wine glasses I guess.
Derrik –
2.0 out of 5 stars
Beautiful looking product
The gold paint that is used for the leaves on the side of the holder rubbed off in my hands right out of the box. The coasters themselves are not water resistant and each one of them has become warped and not flat/level after only one usage.Beautiful looking product, if only it stood up to regular wear and tear.
Jackie Caracciolo –
2.0 out of 5 stars
Not stable!
These coasters are very pretty and I like the holder they sit in, but unfortunately not one of them are level! Any drink you don’t want spilling you wouldn’t want to use these for.
G. E. Thomas –
3.0 out of 5 stars
Old Hippies Will Likely Think These Are Cool Folk Art Coasters
3 1/4 Stsars: The kind of item you might expect to find in an independent shop in a Jamaica market, though I’m guessing the source is the Philippines. The holder itself is the finer work of art, though there are minor flaws in the inlay (you can feel it snag your skin when you pass your fingers over the surface) The coasters themselves are all irregular in size and thickness, which still fits my needs for placing something under my votive candle holders. However, there is very little to no “lip” on the coasters, so should I ever crack a candle holder, the wax will likely still spill onto the underlying surface. However, I’ll still have the use as direct heat shields. The functional surface of the coasters is engraved, not stamped, with folk art wildflower bouquets. My biggest disappointment is that these were not cut from the same piece of lumber, so there is no matching, continuing grain from coaster to coaster. And the non-contact side (bottoms) of the coasters are not formally finished. It appears they were each stained somehow, some better than others. Because of that, I wouldn’t recommend these for use on fabric surfaces, as I’m guessing some bleeding of the stain will eventually occur. Packaged well, shipped quickly. Not damaged.
3 people found this helpful
FlyingLC –
4.0 out of 5 stars
Small but nice
These coasters are quite small and lack some finishing touches but overall are a nice product. The notches in the holder look like they could use a bit more sanding along the cut edge but there is no splintering. The coasters vary widely in coloring and grain but still look like a set. All coasters still has evidence of the turning process used to make them but the rings are not evident without close scrutiny. The gold floral pattern on the holder is actual inlay and not an adhesive or ink which earns the set its 4th star. The whole thing could have used a final sanding but the set is aesthetically pleasing and will protect my furniture from ice cold beverages.
2 people found this helpful
John J. Tocco –
3.0 out of 5 stars
Beautiful Design, but Absolutely Impratical!
These are a beautiful LOOKING Coaster set. Problem is in practicality. For instance: They have ‘0’ ability to absorb condensation from a cold drink, consequently, the condensation ends up on your furniture that you are trying to protect by using a coaster. Primary purpose of a coaster is to protect delicate wood furniture. This does NOT do the job, unfortunately. A change of design, at least for the coasters themselves, is desperately needed. I am sorry, because I purchased 8 of these, and I thoroughly regret it. Now, I will need to go out and search for a set with practicability. I will try to ask for my money back on this item. It is absolutely useless. Just looks nice. Don’t buy it, if you want to protect your furniture. It will NOT do the trick. I am thoroughly disappointed.
8 people found this helpful
Sarah –
3.0 out of 5 stars
Smaller tham expected, and they stick to the bottom of cups.
Much smaller than expected, an average sized cup or glass barely fits on them. . Also, they get stuck to the bottom of your cup. I picked my plastic cup up to take a drink and halfway thru my sip, It fell off the bottom of my cup (as I did not realize it was stuck to the bottom of my cup) and fell onto the hardwood floor and rolled across the room.
User –
5.0 out of 5 stars
Exactly as pictured. Quality for a bargain price!
Wasn’t sure what to expect due to the mixed reviews on this product. Was glad to see that it turned out to be accurately described! Hoping these don’t stain easily since I have not used them enough to tell, but so far so good. And if they do end up staining, it’s not the end of the world- keep in mind that the main purpose of coasters is to prevent your table from staining.
Bethany –
4.0 out of 5 stars
Great value
Very nice looking. Despite the groves they will stick to the bottom of a cup if the cup is sweating. Other than that they are great
Rahjae Leaf –
4.0 out of 5 stars
Worth the buy 🙂
It is really cute! I’ve already been silly enough to drop the darn thing, and it’s still in perfect shape so A+ for durability. I got the small one, and it fits perfectly. No chips or scratches on the product either.
chadwards –
3.0 out of 5 stars
They’re okay.
They are very visually appealing, and the price point was nice; but, I will say I’ve had condensation make its way through the coaster and into my table, from a not-so-wet can of soda. The finish also comes off of them with little use.
One person found this helpful
Smilesmore4me –
4.0 out of 5 stars
Pretty!
These coasters are so pretty, but the color is slightly off. I thought they had more of a reddish tone to them and it’s more of a golden brown. I still like them and they look nice on my kitchen counter area where we eat. A cup or glass sits nicely on them too.
GAK –
2.0 out of 5 stars
I have one beautifully engraved wooden coaster remaining from a set my parents …
I have one beautifully engraved wooden coaster remaining from a set my parents had. I purchased these as they seemed very similar. The actual coasters are not those as advertised. In fact, I received thin, poorly sanded and finished disks, not the engraved wooden coasters advertised in the photo (in fact, they look like some kid’s day-camp project). Now I have to go out of my way to return the items…
2 people found this helpful
Customer –
3.0 out of 5 stars
they do their job but because they are wood, …
they do their job but because they are wood, the liquid destroyed the pattern on the coaster. The coaster has water damage now.
JasmineJasmine –
5.0 out of 5 stars
Great Value
Simple wooden coasters that don’t bring too much attention to themselves. I’m happy with them. They stack perfectly and have a beautiful wood grain. They are not sealed or have a very natural finish (not glossy or waxy) so probably best for adult households only.
WildCare Guide –
3.0 out of 5 stars
I love the look of these…
I love the look of these coasters, neat, natural wood. However, coasters are suppose to keep moisture off furniture, and while they do do that, they have become water stained. I guess they were not sealed so that moisture would not leave marks.
Meg R.R. –
4.0 out of 5 stars
I love them, but since it is wood
I love them, but since it is wood, the cups leave water ring marks, which was the reason I wanted coasters… haha. Still pretty!
Patty –
4.0 out of 5 stars
Slippery but pretty
The coasters are a bit slippery and do not have any cork or felt to keep from scratching the desk.They are pretty and make a nice addition to my desk.
Family –
5.0 out of 5 stars
Love it
They are a great price and a great product. They are big enough to hold a little larger cup so I would get these and get them again. I also LOVE the design on them. Love it!
Erickson –
4.0 out of 5 stars
Small but beautiful
Theyre very small cant use large cups on it. But beautiful. I love the gold leafs
One person found this helpful
Cindy –
5.0 out of 5 stars
Just like I remember
I had a set of these 20+ years ago and Loved and lost them. So happy to have a new set! They are just as pretty as I remember and just as durable.
One armed viking –
4.0 out of 5 stars
much smaller then I expected but still work well. …
much smaller then I expected but still work well. the decoration from the picture is more pronounced then the reality.